The founders

The two founders, Fabrice Guehuele and Clément Wormser, crossed paths while working for a prestigious French luxury house. Their individual backgrounds have enabled them to interact with a demanding international clientele in search of an exceptional customer experience. It is thanks to the personal and professional bonds they have forged that this solid and complementary duo has given birth to Elite Experience, an initiative resolutely focused on sharing skills and expertise and creating value in Africa.

Their perfect mastery of the strategic and operational mechanisms of customer seduction supports corporate structures that wish to achieve high quality and quantity objectives, with a direct positive impact on the company and its employees. The underlying ambition is to cultivate a virtuous circle within companies by developing the skills of their employees. This approach benefits the companies we work with by mechanically increasing their results and optimising the skills of their employees.

The main challenge is to focus on training operational teams to encourage the acquisition of skills. This will be accompanied by advice and the implementation of strategies to increase the efficiency of organisational processes, while ensuring a high level of customer satisfaction, the key to positive growth indicators.